Best practice eyecare happens when all practice staff are confident and knowledgeable and can impart important information to patients in a professional manner.
Well trained staff add value to your business. Practice benefits such as staff retention, customer satisfaction, practice harmony, as well as judicious diary and chair time management can be maximised in a best practice retail environment.
Every staff member (in the practice) requires ophthalmic knowledge for the practice to run well, providing, that those staff enjoy greater job satisfaction and the confidence gained by knowing and mastering the complex nature of the ophthalmic industry.
Trained staff is the key to best practice eye-care
Optical Assistants are your patient`s primary contact
Increase sales, your staff can become your competitive edge
Have your staff ask the right questions
A business where retail, health and fashion meets technology and science is a tough ask for an untrained optical assistant
Structured skill sets
Face to face learning
Flexible delivery model to suit your practice
Years of optical and business experience